Extended service agreement - parts and labor (for complicated network devices) - 1 year - carry-in - repair time: 30 days
| Main Specifications | |
|---|---|
| Product Description | AudioCodes Customer Technical Support 24x7 Program - extended service agreement - 1 year - carry-in |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Repair Time | 30 days |
| Class of Equipment | Complicated network devices |
| General | |
| Service Included | Parts and labor |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Repair Time | 30 days |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - carry-in - repair time: 30 days - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |