Extended service agreement - parts and labor (for notebooks) - 2 years - on-site - 9x5 - response time: NBD - for EliteBook Ultra 14 G1q8; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack Onsite Support with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX; Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years - availability: 9 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 2 years ¦ Defective media retention - 2 years |
| Compatibility Information | |
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX ¦ HP Elite x360 1040 G11 Notebook ¦ HP EliteBook 1040 G11 Notebook ¦ HP EliteBook Ultra 14 G1q Notebook, 14 G1q8 Notebook, G1i Notebook Next Gen AI ¦ HP EliteBook X G1a Notebook Next Gen, G1i Notebook Next Gen, G2a Notebook Next Gen, G2i Notebook Next Gen, G2q Notebook Next Gen ¦ HP EliteBook X Flip G1i Notebook Next Gen, G2i Notebook Next Gen |