Extended service agreement - parts and labor (for notebooks) - 2 years - on-site - 9x5 - response time: NBD - for Workstation Z8; ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook X G1i, G2i
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts Post Warranty - extended service agreement - 2 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | Electronic HP Care Pack Priority Account Service; Elite t655; Pavilion Plus Laptop 16-ab1000na; Workstation Z8; ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years ¦ Telemetry - 2 years |
| Compatibility Information | |
| Designed For | Electronic HP Care Pack Priority Account Service ¦ HP Elite t655 ¦ HP Pavilion Plus Laptop 16-ab1000na ¦ HP Workstation Z8 Fury G6i ¦ HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation ¦ HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G1i Notebook AI, G2a Mobile Workstation, G2i Mobile Workstation ¦ HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation ¦ HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Ultra G1a Mobile Workstation ¦ HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |