Technical support - for HPE XP7 Smart Manager for Mainframe - 1 TB capacity - volume - 101-250 TB - phone consulting - 5 years - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | HPE Tech Care Essential Service - technical support - for HPE XP7 Smart Manager for Mainframe - 5 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE XP7 Smart Manager for Mainframe |
| License Qty | 1 TB capacity |
| License Pricing | Volume / 101-250 TB |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | HPE XP7 Smart Manager for Mainframe |
| Installation Type | Locally installed |
| License Qty | 1 TB capacity |
| License Pricing | Volume / 101-250 TB |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ New releases update - 5 years |