Technical support (renewal) - for Ruckus Analytics - phone consulting - 5 years - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | Ruckus BullDog Support - technical support (renewal) - for Ruckus Analytics - 5 years |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Ruckus Analytics |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Ruckus Analytics |
| Installation Type | Hosted |
| Hosted Service Type | SaaS |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium / low ¦ Web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |