Extended service agreement - advance hardware replacement (for complicated network devices) - 1 year - shipment - response time: NBD
| Main Specifications | |
|---|---|
| Product Description | SonicWall Standard Support - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Complicated network devices |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Extended service agreement - phone consulting - 1 year - availability: 8 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Extended service agreement - web support - 1 year ¦ Extended service agreement - e-mail consulting - 1 year ¦ Extended service agreement - web knowledge base access - 1 year |