Extended service agreement - parts and labor (for notebooks) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
Lenovo Premier Support Plus Upgrade - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 1 year Premier Support
Designed For
ThinkPad P1; P1 (2nd Gen); P1 Gen 3; P1 Gen 4; P1 Gen 5; P14s Gen 1; P14s Gen 2; P15 Gen 1; P15 Gen 2; P15s Gen 1; P15s Gen 2; P15v Gen 1; P15v Gen 2; P16 Gen 1; P17 Gen 1; P17 Gen 2; P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; T15g Gen 1; T15g Gen 2; T15p Gen 2; W540; W541; W550
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 1 year Premier Support
Details
Service & Support
Extended service agreement - parts and labor - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Accidental damage coverage - 2 years ¦ Defective HDD/SSD retention - 2 years