Extended service agreement - parts and labor (for complicated network devices) - 5 years - on-site - response time: NBD - Arcserve OLP
| Main Specifications | |
|---|---|
| Product Description | Arcserve Gold Maintenance - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Complicated network devices |
| Manufacturer Selling Program | Arcserve OLP |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Manufacturer Selling Program | Arcserve OLP |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: NBD ¦ Technical support - advance parts replacement - 5 years ¦ New releases update - 5 years |