Extended service agreement (renewal) - advance hardware replacement - 3 years - shipment - response time: NBD - for FortiGate 3000D
| Main Specifications | |
|---|---|
| Product Description | Fortinet FortiCare Premium with NDR and ANN engine updates & baseline - extended service agreement (renewal) - 3 years - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | FortiGate 3000D |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Intrusion definitions update - 3 years ¦ Malware definitions update - 3 years ¦ Virus definitions update - 3 years ¦ Web content filter update - 3 years |
| Compatibility Information | |
| Designed For | Fortinet FortiGate 3000D |