Extended service agreement - parts and labor (for desktops) - 1 year - on-site - 9x5 - response time: NBD - for HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access Post Warranty - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Low end workstation |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year - availability: 9 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year ¦ Predictive detection alerts - 1 year ¦ Preferred access - 1 year |
| Compatibility Information | |
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i ¦ HP Workstation Z1 G1i, Z1 G9, Z2 G1a |