Extended service agreement - parts and labor (for desktops) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 2 G1a E, 2 G1i E, 2 G2a E, 2 G2i; ProStudio 2; Workstation Z2 G9
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention - extended service agreement - 4 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | ProDesk 2 G1a E, 2 G1i E, 2 G2a E, 2 G2i; ProStudio 2 G2a, G2a Next Gen, G2i; Workstation Z2 G9 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 years - availability: 9 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 4 years ¦ Predictive detection alerts - 4 years ¦ Defective media retention - 4 years |
| Compatibility Information | |
| Designed For | HP ProDesk 2 G1a E, 2 G1i E, 2 G2a E, 2 G2i ¦ HP ProStudio 2 G2a, G2a Next Gen, G2i ¦ HP Workstation Z2 G9 |