Extended service agreement - parts and labor (for desktops) - 2 years - on-site - 9x5 - response time: 3 business days - for ENVY TE01-5002, TE01-5011, TE01-5311; ENVY Move 24-CS0040
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack 3 Business Day Onsite Hardware Support with Accidental Damage Protection - extended service agreement - 2 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 3 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | ENVY TE01-5002, TE01-5011, TE01-5311; ENVY Move 24-CS0040 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 3 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Accidental damage coverage - 2 years |
| Compatibility Information | |
| Designed For | HP ENVY TE01-5002, TE01-5011, TE01-5311 ¦ HP ENVY Move 24-CS0040 |