Extended service agreement - advance parts replacement (for printers and multifunctional office machines) - 5 years - shipment - 9x5 - response time: NBD - for Latex R530
| Main Specifications | |
|---|---|
| Product Description | Electronic HP Care Pack Basic Service Plan Hardware Support with Defective Media Retention - extended service agreement - 5 years - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Printers and multifunctional office machines |
| Designed For | Latex R530 |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Printers and multifunctional office machines |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - web support - 5 years ¦ Defective media retention - 5 years |
| Compatibility Information | |
| Designed For | HP Latex R530 |