Extended service agreement (renewal) - advance parts replacement (for appliance with redundant DC power, Smart Licensing) - 5 years - shipment - response time: NBD
| Main Specifications | |
|---|---|
| Product Description | Ruckus Associate Partner Support - extended service agreement (renewal) - 5 years - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Covered Configurations | Appliance with redundant DC power, Smart Licensing |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Covered Configurations | Appliance with redundant DC power, Smart Licensing |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years |