Technical support (renewal) - for FortiAnalyzer VM - for 1 - 2001 GB/day of logs - phone consulting - 3 years - 24x7 - response time: 1 h
| Main Specifications | |
|---|---|
| Product Description | Fortinet FortiCare Premium - technical support (renewal) - for FortiAnalyzer VM - 3 years |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | FortiAnalyzer VM |
| License Qty | For 1 - 2001 GB/day of logs |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | FortiAnalyzer VM |
| Installation Type | Locally installed |
| License Qty | For 1 - 2001 GB/day of logs |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 3 years - response time: next business day - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web support - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Web support - 3 years - response time: next business day - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years |