Technical support (renewal) - for FortiAnalyzer VM - 1-101 GB logs per day - phone consulting - 5 years - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | Fortinet FortiCare Elite - technical support (renewal) - for FortiAnalyzer VM - 5 years |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | FortiAnalyzer VM |
| License Qty | 1-101 GB logs per day |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | FortiAnalyzer VM |
| Installation Type | Locally installed |
| License Qty | 1-101 GB logs per day |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Web support - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Web support - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |