Extended service agreement - parts and labor (for complicated network devices) - 4 years - on-site - 9x5 - response time: 4 h
| Main Specifications | |
|---|---|
| Product Description | HPE Foundation Care Same Business Day Service - extended service agreement - 4 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Complicated network devices |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ New releases update - 4 years |