Technical support - for Cisco Virtual APIC Large - phone consulting - 1 year - 24x7 - response time: 30 min
| Main Specifications | |
|---|---|
| Product Description | Cisco CX Success Tracks Level 2 - technical support - for Cisco Virtual APIC Large - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco Virtual APIC Large |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco Virtual APIC Large |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 year - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 year ¦ Web support - 1 year ¦ Security alert notification - 1 year ¦ Outage management - 1 year ¦ Remote knowledge transfer - 1 year ¦ Remote training - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |