Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: NBD
| Main Specifications | |
|---|---|
| Product Description | Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Extended service agreement - loaner - 1 year ¦ Technical support - training - 1 year |