Extended service agreement - parts and labor (for storage arrays) - 4 years - on-site - 24x7 - response time: 4 h - for ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure
| Main Specifications | |
|---|---|
| Product Description | Lenovo Premier Enhanced Storage Support - extended service agreement - 4 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Storage arrays |
| Designed For | ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Storage arrays |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years ¦ Technical support - health check - 4 years - 1 incident per month ¦ Technical support - monthly report - 4 years |
| Compatibility Information | |
| Designed For | Lenovo ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure |