Extended service agreement - advance hardware replacement (for monitors) - 3 years - shipment - response time: NBD
| Main Specifications | |
|---|---|
| Product Description | Dell Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport Advanced Exchange - extended service agreement - 3 years - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |