VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting - IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE + EDR - SIP, SDP, RTCP, RTP, SRTP - 130 lines - first light
The Cisco Desk Phone 9861 enhances the desktop communication experience with its blend of high-quality audio, robust security features, and eco-friendly design. This VoIP phone is equipped with a 5-inch color LCD display, offering vibrant visuals and support for an extensive array of languages, making it an ideal choice for global businesses. With its integrated Ethernet switch and support for both IPv4 and IPv6, it seamlessly integrates into any office network. The phone's HD audio capabilities, supported by a wide range of voice codecs and advanced audio processing technologies, ensure every call is crystal clear. Security is a priority, with AES encryption, FIPS 140-2 compliance, and TLS 1.3, providing peace of mind in sensitive communication environments. Additionally, its construction from 74% post-consumer recycled plastic not only speaks to its durability but also Cisco's commitment to sustainability. The Cisco Desk Phone 9861 is a step forward in efficient, secure, and responsible business communication.
With two Ethernet 10Base-T/100Base-TX/1000Base-T network ports and support for both IPv4 and IPv6, this Cisco Desk Phone ensures seamless integration into any modern office network. Its compatibility with Class 3 PoE allows for simplified deployment without the need for additional power supplies.
Experience crystal-clear call quality with HD audio, featuring acoustic echo cancellation, automatic gain control, and voice activity detection. The wide range of supported voice codecs, including G.722 and Opus, ensures compatibility with most VoIP services and superior sound.
Keep your communications secure with comprehensive security protocols such as AES, FIPS 140-2, and TLS 1.3. The inclusion of EAP-FAST, EAP-TLS, and SRTP provides robust protection against potential threats, ensuring your conversations remain private.
The 5-inch color LCD display with 800 x 480 pixels resolution offers a vibrant, clear view for easy navigation and control. Support for multiple languages, including US English, Spanish, and Chinese, makes this phone a versatile choice for global businesses.
Constructed from 74% post-consumer recycled plastic and ABS polycarbonate, this phone combines durability with environmental responsibility. Its ENERGY STAR certification further underscores Cisco's commitment to energy efficiency.
| Main Specifications | |
|---|---|
| Product Description | Cisco Desk Phone 9861 - VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting |
| Product Type | VoIP phone - with Trusted Platform Module (TPM) 2.0 with caller ID/call waiting |
| Compatible Platforms | Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk |
| Cordless Phone Standard | IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE + EDR |
| Main Features | Integrated Ethernet switch |
| VoIP Protocols | SIP, SDP, RTCP, RTP, SRTP |
| Voice Codecs | Opus, G.722, G.722.2, iSAC, G.711a-law, G.711?-law, G.729a, G.729b, iLBC |
| Lines Supported | 130 lines |
| Speakerphone | Yes |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup |
| Display | LCD display - color - Yes |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Cisco WebEx, Cisco Unified Communications Manager |
| Weight | 2.41 lbs |
| Body Color | First light |
| Environmental Standards | ENERGY STAR Qualified |
| Manufacturer Warranty | 1-year warranty |
| General | |
| Product Type | VoIP phone |
| Compatible Platforms | Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk |
| Integrated Components | Trusted Platform Module (TPM) 2.0 |
| Weight | 2.41 lbs |
| Shipping Weight | 3.31 lbs |
| Body Color | First light |
| Body Material | ABS polycarbonate, 74% post-consumer recycled plastic |
| Manufacturer Warranty | |
| Service & Support | Limited warranty - replacement - 1 year |
| Miscellaneous | |
| Connections | Headset jack / RJ-9 ¦ 2 x network / RJ-45 ¦ USB / 4 pin USB Type A ¦ USB Type-C / 24 pin USB-C |
| Hearing Aid Compatible | Yes |
| Placing / Mounting | Desktop |
| Cables Included | Network cable |
| Included Accessories | Stand |
| Display | |
| Type | LCD display - color |
| Display Location | Base |
| Diagonal Size | 5" |
| Display Resolution | 800 x 480 pixels |
| Backlit | Yes |
| Display Languages | Brazilian Portuguese, Catalan, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (simplified), Chinese (traditional), Chinese (Traditional, Hong Kong), Spanish (Columbia), UK English, US English |
| Dimensions & Weight | |
| Width | 9 in |
| Depth | 1.9 in |
| Height | 8.9 in |
| Weight | 2.41 lbs |
| Phone Features | |
| Cordless Phone Standard | IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE + EDR |
| Bluetooth Profiles | Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), Human Interface Device Profile (HID), Phonebook Access Profile (PBAP) |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup |
| Caller ID Type | Caller ID/call waiting |
| Dialer Location | Base |
| Conference Call Capability | Yes |
| Speakerphone | Yes |
| Programmable Buttons Qty | 10 |
| Volume Control | Yes |
| Indicators | Speakerphone indicator, headset, mute indicator, calendar indicator, select indicator, line status indicator, status, busy lamp field (BLF) |
| Additional Functions | One button to join (OBTJ), QR code access, conference mode, mute, Music on hold, Do not disturb, call recording, sleep mode, Kensington security slot |
| Dimensions & Weight (Shipping) | |
| Shipping Width | 9.6 in |
| Shipping Depth | 12.2 in |
| Shipping Height | 2.8 in |
| Shipping Weight | 3.31 lbs |
| IP Telephony | |
| Main Features | Integrated Ethernet switch |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP, RTCP, RTP, SRTP |
| Voice Codecs | Opus, G.722, G.722.2, iSAC, G.711a-law, G.711?-law, G.729a, G.729b, iLBC |
| Lines Supported | 130 lines |
| Quality of Service | IEEE 802.1Q (VLAN), 802.11e (WMM) |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X, EAP-FAST, EAP-TLS, FIPS 140-2, TLS 1.3, SRTP, WPA3-Enterprise, PEAP-GTC, PEAP-MSCHAPv2, TKIP, AES |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | IPv4, IPv6, DHCP, GARP, DNS, TFTP, HTTPS, VLAN, RTP, RTCP, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol (LLDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED) |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Cisco WebEx, Cisco Unified Communications Manager |
| Voice Features | Acoustic echo cancellation (AEC), forward error correction (FEC), automatic gain control (AGC), comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), silence suppression, acoustic shock protection, adaptive jitter buffer (AJB), dual tone multi-frequency (DTMF), HD audio, ultrasonic support |
| Network Features | Class 3 PoE |
| Environmental Standards | |
| ENERGY STAR Certified | Yes |