Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - for Nodegrid Link SR
| Main Specifications | |
|---|---|
| Product Description | ZPE Gold Upgrade Support no Hardware - technical support - 5 years |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Nodegrid Link SR |
| General | |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 5 years - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ New releases update - 5 years |
| Compatibility Information | |
| Designed For | ZPE Nodegrid Link SR |