Extended service agreement - replacement (for complicated network devices) - 1 year - shipment - 9x5 - response time: NBD - for P/N: S0B57A, S0B58A, S0B59A, S0B60A, S0B60AR, S0B61A, S0B62A, S0B63A, S0B64A, S0B65A
| Main Specifications | |
|---|---|
| Product Description | HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Complicated network devices |
| Designed For | P/N: S0B57A, S0B58A, S0B59A, S0B60A, S0B60AR, S0B61A, S0B62A, S0B63A, S0B64A, S0B65A |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year |
| Compatibility Information | |
| Designed For | P/N: S0B57A, S0B58A, S0B59A, S0B60A, S0B60AR, S0B61A, S0B62A, S0B63A, S0B64A, S0B65A |