Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - corporate - for Access 3360 Appliance
| Main Specifications | |
|---|---|
| Product Description | Veritas Standard Appliance Support - extended service agreement - 3 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Corporate |
| Designed For | Access 3360 Appliance |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Corporate |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 1000 miles) ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | Veritas Access 3360 Appliance |