Lenovo's Committed Service, featuring Advanced Service + YourDrive YourData + Premier Support, offers a support and maintenance package designed for businesses that require consistent operational capability. With a commitment to on-site repair within 6 hours and a response time of just 2 hours, this service ensures your operations continue to run smoothly, regardless of the time. Available 24 hours a day, 7 days a week, Lenovo's support is ready whenever you need it, providing both parts and labor under its extended service agreement. Additionally, the YourDrive YourData feature allows you to retain your defective HDD/SSD/RAM, ensuring your sensitive data remains secure. Choose Lenovo's comprehensive service plan for reliable support that keeps you operational at all times.
Rapid on-site service
Experience peace of mind with Lenovo's Advanced Service, offering on-site repair within 6 hours. This swift, committed repair time ensures minimal downtime, keeping your operations smooth and uninterrupted.
Around-the-clock support
With 24/7 service availability, Lenovo's Premier Support provides round-the-clock assistance. Whether it's a weekday or weekend, help is always just a phone call away, ensuring your issues are addressed promptly any time of the day.
Comprehensive coverage
Lenovo Committed Service includes parts and labor under its extended service agreement, covering all bases for repairs. Additionally, the YourDrive YourData feature offers the added benefit of retaining your defective HDD/SSD/RAM, ensuring your data's confidentiality and security.
Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
2 hours
Repair Time
6 hours (committed time)
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: 7Y78CTO1WW
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
2 hours
Repair Time
6 hours (committed time)
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labor - 3 years - on-site - response time: 2 h - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective HDD/SSD/RAM retention - 3 years ¦ Technical support - phone consulting - 3 years
Compatibility Information
Designed For
P/N: 7Y78CTO1WW
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