Extended service agreement - parts and labor - for P/N: 95F20L
| Main Specifications | |
|---|---|
| Product Description | NetScout MasterCare - extended service agreement |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Designed For | P/N: 95F20L |
| General | |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor ¦ Technical support - phone consulting - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - response time: 1 h - availability: business hours - severity level 2/3/4 ¦ Technical support - phone consulting - response time: 5 business days - availability: business hours - severity level 5 ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring ¦ New releases update |
| Compatibility Information | |
| Designed For | P/N: 95F20L |