Extended service agreement - advanced replacement - 2 years - shipment - response time: same business day (next business day for requests after 2:00 p.m.)
| Main Specifications | |
|---|---|
| Product Description | Vertiv Hardware Maintenance Silver - extended service agreement - 2 years - shipment |
| Type | Extended service agreement |
| Service Included | Advanced replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Response Time | Same business day (next business day for requests after 2:00 p.m.) |
| General | |
| Service Included | Advanced replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Response Time | Same business day (next business day for requests after 2:00 p.m.) |
| Details | |
| Service & Support | Extended service agreement - advanced replacement - 2 years - shipment - response time: same business day (next business day for requests after 2:00 p.m.) ¦ Technical support - phone consulting - 2 years - response time: 4 h - availability: business hours / Monday-Friday - severity level 1/2 ¦ Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday ¦ New releases update - 2 years |