Extended service agreement - advanced replacement - 1 year - shipment - response time: same business day (next business day for requests after 2:00 p.m.) - for P/N: ADX-IPSL104-400
| Main Specifications | |
|---|---|
| Product Description | Vertiv Hardware Maintenance Gold - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advanced replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Same business day (next business day for requests after 2:00 p.m.) |
| Designed For | P/N: ADX-IPSL104-400 |
| General | |
| Service Included | Advanced replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Same business day (next business day for requests after 2:00 p.m.) |
| Details | |
| Service & Support | Extended service agreement - advanced replacement - 1 year - shipment - response time: same business day (next business day for requests after 2:00 p.m.) ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: ADX-IPSL104-400 |