Extended service agreement - replacement (for other) - 2 years (4th/5th year) - shipment - response time: NBD
| Main Specifications | |
|---|---|
| Product Description | Dell Upgrade from 3Y Basic Advanced Exchange to 5Y Basic Advanced Exchange - extended service agreement - 2 years - 4th/5th year - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Other |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Other |
| Details | |
| Service & Support | Extended service agreement - replacement - 2 years - shipment - response time: NBD ¦ Technical support - phone consulting - 2 years - availability: business hours ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years |