Technical support - phone consulting - 1 month - 24x7 - response time: 30 min - for Backup Server 1191
| Main Specifications | |
|---|---|
| Product Description | Barracuda Premium Support - technical support - 1 month |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Localization | North America |
| Designed For | Backup Server 1191 |
| General | |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Localization | North America |
| Details | |
| Service & Support | Technical support - phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 month ¦ Technical support - report - 1 month - 1 incident per month ¦ New releases update - 1 month |
| Compatibility Information | |
| Designed For | Barracuda Backup Server 1191 |