Technical support - for Citrix DaaS Premium - 1 additional concurrent user - phone consulting - 24x7
| Main Specifications | |
|---|---|
| Product Description | Citrix Customer Success Services Advanced - technical support - for Citrix DaaS Premium |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Citrix DaaS Premium |
| License Qty | 1 additional concurrent user |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Citrix DaaS Premium |
| Installation Type | Hosted |
| Hosted Service Type | DaaS |
| License Qty | 1 additional concurrent user |
| Details | |
| Service & Support | Phone consulting - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - availability: business hours / Monday-Friday - severity level 2/3/4 ¦ Web support - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - availability: business hours / Monday-Friday - severity level 2/3/4 ¦ Web knowledge base access ¦ New releases update |