Technical support - for Citrix DaaS Advanced Plus - phone consulting - 1 year - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | Citrix Customer Success Services Priority - technical support - for Citrix DaaS Advanced Plus - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Citrix DaaS Advanced Plus |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Citrix DaaS Advanced Plus |
| Installation Type | Hosted |
| Hosted Service Type | DaaS |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: business hours ¦ Web support - 1 year ¦ New releases update - 1 year |