Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: 2200-86260-034, 2200-86260-036, 2200-86260-102, 2200-86260-114, 2200-86260-212
| Main Specifications | |
|---|---|
| Product Description | POLY+ - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | P/N: 2200-86260-001, 2200-86260-002, 2200-86260-009, 2200-86260-012, 2200-86260-016, 2200-86260-022, 2200-86260-023, 2200-86260-034, 2200-86260-036, 2200-86260-101, 2200-86260-102, 2200-86260-114, 2200-86260-119, 2200-86260-212 |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | P/N: 2200-86260-001, 2200-86260-002, 2200-86260-009, 2200-86260-012, 2200-86260-016, 2200-86260-022, 2200-86260-023, 2200-86260-034, 2200-86260-036, 2200-86260-101, 2200-86260-102, 2200-86260-114, 2200-86260-119, 2200-86260-212 |