Technical support - for Privileged Identity Plugin for Device Endpoint - phone consulting - 1 year (1st year) - 8x5
| Main Specifications | |
|---|---|
| Product Description | BeyondTrust Standard Support - technical support - for Privileged Identity Plugin for Device Endpoint - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Support Period | 1st year |
| Service Availability | 8 hours a day / 5 days a week |
| Software Title | Privileged Identity Plugin for Device Endpoint |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Support Period | 1st year |
| Service Availability | 8 hours a day / 5 days a week |
| Software | |
| Software Title | Privileged Identity Plugin for Device Endpoint |
| Installation Type | Locally installed |
| Details | |
| Service & Support | Phone consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ E-mail consulting - 1 year - response time: 4 hours - availability: 8 hours a day / Monday-Friday - severity level 1 ¦ E-mail consulting - 1 year - response time: 8 hours - availability: 8 hours a day / Monday-Friday - severity level 2/3 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |