On-Premise subscription (3 months) + VMware Production Support and Subscription Service - 1 user - minimum initial purchase of 25 users
| Main Specifications | |
|---|---|
| Product Description | VMware Workspace ONE Assist Add-On - On-Premise subscription (3 months) + VMware Production Support and Subscription Service - 1 user |
| Product Type | On-Premise subscription - 3 months |
| Category | Online & appliance based services - mobile application management |
| License Qty | 1 user |
| Bundled Support | VMware Production Support and Subscription Service |
| Licensing Details | Minimum initial purchase of 25 users |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - mobile application management |
| Product Type | On-Premise subscription - 3 months |
| Bundled Support | VMware Production Support and Subscription Service |
| Service & Support | |
| Type | Emergency phone consulting - 3 months - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 months - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 months - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 months - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 months ¦ Web knowledge base access - 3 months ¦ Web support - 3 months ¦ New releases update - 3 months ¦ Remote monitoring - 3 months ¦ Technical support - 3 months - severity critical |
| Licensing | |
| License Qty | 1 user |
| Details | Minimum initial purchase of 25 users |