Extended service agreement - for Cybereason Endpoint Detection and Response - 1 additional server - volume - 5001-10000 licenses - phone consulting - 24x7
| Main Specifications | |
|---|---|
| Product Description | Cybereason Maintenance & Support - extended service agreement - for Cybereason Endpoint Detection and Response |
| Service & Support | Extended service agreement |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cybereason Endpoint Detection and Response |
| License Qty | 1 additional server |
| License Pricing | Volume / 5001-10000 licenses |
| General | |
| Type | Extended service agreement |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cybereason Endpoint Detection and Response |
| Installation Type | Locally installed |
| License Qty | 1 additional server |
| License Pricing | Volume / 5001-10000 licenses |
| Details | |
| Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 1 ¦ Phone consulting - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 2 ¦ Phone consulting - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 3 ¦ Phone consulting - response time: best effort - availability: 24 hours a day / Monday-Sunday - 5 contacts / priority 4 ¦ E-mail consulting - response time: 1 hour - availability: business hours / Monday-Friday - 5 contacts / priority 1 ¦ E-mail consulting - response time: 4 hours - availability: business hours / Monday-Friday - 5 contacts / priority 2 ¦ E-mail consulting - response time: 2 business days - availability: business hours / Monday-Friday - 5 contacts / priority 3 ¦ E-mail consulting - response time: best effort - availability: business hours / Monday-Friday - 5 contacts / priority 4 ¦ New releases update |