Technical support - phone consulting - 8x5
| Main Specifications | |
|---|---|
| Product Description | Juniper Networks Partner Support Services - technical support |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 8 hours a day / 5 days a week |
| General | |
| Service Included | Phone consulting |
| Service Availability | 8 hours a day / 5 days a week |
| Details | |
| Service & Support | Technical support - phone consulting - 1 year - response time: 15 min - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 3 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 4 |