Technical support - phone consulting - 24x7 - response time: 4 business hours
| Main Specifications | |
|---|---|
| Product Description | ADTRAN ProCare Basic - technical support |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 4 business hours |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Phone consulting |
| Response Time | 4 business hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Technical support - phone consulting - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - response time: 4 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ New releases update |