Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for HMX 8000 Series RX, TX
| Main Specifications | |
|---|---|
| Product Description | Vertiv Hardware Maintenance Gold - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | HMX 8000 Series RX, TX |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
| Compatibility Information | |
| Designed For | Avocent HMX 8000 Series RX, TX |