Technical support - for Kroll Ontrack PowerControls Add-on for Cohesity DataProtect - 1000 Exchange mailboxes, 25 SQL Server instances, 5 TB of SharePoint data - phone consulting - 1 year - 24x7 - response time: 1 h
| Main Specifications | |
|---|---|
| Product Description | Cohesity Premium Support - technical support - for Kroll Ontrack PowerControls Add-on for Cohesity DataProtect - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Kroll Ontrack PowerControls Add-on for Cohesity DataProtect |
| License Qty | 1000 Exchange mailboxes, 25 SQL Server instances, 5 TB of SharePoint data |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Kroll Ontrack PowerControls Add-on for Cohesity DataProtect |
| Installation Type | Locally installed |
| License Qty | 1000 Exchange mailboxes, 25 SQL Server instances, 5 TB of SharePoint data |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday |