Technical support - for Infoblox Full NetMRI Module - 100 devices - Enterprise - 500-999 licenses - phone consulting - 1 year - 24x7 - response time: 1 h
| Main Specifications | |
|---|---|
| Product Description | Infoblox Premium Maintenance - technical support - for Infoblox Full NetMRI Module - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Infoblox Full NetMRI Module |
| License Qty | 100 devices |
| License Pricing | Enterprise / 500-999 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Infoblox Full NetMRI Module |
| Installation Type | Locally installed |
| License Qty | 100 devices |
| License Pricing | Enterprise / 500-999 licenses |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Knowledge base access - 1 year ¦ New releases update - 1 year |