Technical support - for Infoblox Trinzic Software Bundle, MS Management - Enterprise - phone consulting - 1 year - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | Infoblox Elite Maintenance - technical support - for Infoblox Trinzic Software Bundle, MS Management - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Infoblox Trinzic Software Bundle, MS Management |
| License Pricing | Enterprise |
| Designed For | P/N: IB-SW-MS-TE-1425 |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Infoblox Trinzic Software Bundle, MS Management |
| Installation Type | Locally installed |
| License Pricing | Enterprise |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: IB-SW-MS-TE-1425 |