Online & appliance based services - remote monitoring & management, data analysis, security management
License Qty
1 GB capacity, 1 grid
License Pricing
Enterprise
Bundled Support
1 Year BloxCare Premium Maintenance
Licensing Details
Requires Reporting and Analytics HW or Activation Software Bundle
Service & Support
Technical support
General
Category
Online & appliance based services - remote monitoring & management, data analysis, security management
Product Type
Subscription license - 1 year
Bundled Support
1 Year BloxCare Premium Maintenance
Service & Support
Type
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
Licensing
License Qty
1 GB capacity, 1 grid
License Pricing
Enterprise
Details
Requires Reporting and Analytics HW or Activation Software Bundle
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