Technical support - for Avaya Configuration and Orchestration Manager Virtual Services Network (v. 3.0) - upgrade license - phone consulting - 1 year - 24x7 - response time: 15 min
| Main Specifications | |
|---|---|
| Product Description | Extreme Networks ExtremeWorks Premier Software Subscription - technical support - for Avaya Configuration and Orchestration Manager Virtual Services Network - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Avaya Configuration and Orchestration Manager Virtual Services Network |
| Version | 3.0 |
| License Type | Upgrade license |
| Designed For | P/N: AH2735012-3.0 |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Avaya Configuration and Orchestration Manager Virtual Services Network |
| Installation Type | Locally installed |
| Version | 3.0 |
| License Type | Upgrade license |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: AH2735012-3.0 |