Installation / configuration - 1 year - 120 support credits - for Dialogic IMG 2020
| Main Specifications | |
|---|---|
| Product Description | Sangoma Maintenance Plan Platinum - installation / configuration - 1 year |
| Type | Installation / configuration |
| Full Contract Period | 1 year |
| Pricing Type | 120 support credits |
| Designed For | Dialogic IMG 2020 |
| General | |
| Full Contract Period | 1 year |
| Pricing Type | 120 support credits |
| Details | |
| Service & Support | Installation - 1 year ¦ Configuration - 1 year ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: business hours / Monday-Friday - severity moderate ¦ Technical support - phone consulting - 1 year - response time: 3 business days - availability: business hours / Monday-Friday - severity normal ¦ Technical support - web support - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Dialogic IMG 2020 |