Extended service agreement - parts and labor (for complicated network devices) - 1 year - carry-in - for Dialogic Diva 4BRI-8
| Main Specifications | |
|---|---|
| Product Description | Sangoma Gold - extended service agreement - 1 year - carry-in |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | Carry-in |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Class of Equipment | Complicated network devices |
| Designed For | Dialogic Diva 4BRI-8 |
| General | |
| Service Included | Parts and labor |
| Location | Carry-in |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - carry-in ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: business hours - severity critical ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - severity moderate ¦ Technical support - phone consulting - 1 year - response time: 3 business days - severity normal ¦ Technical support - web support - 1 year ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Dialogic Diva 4BRI-8 |