Extended service agreement - replacement - 1 year - shipment - 12x5 - response time: 4 h - for P/N: 1ES0110
| Main Specifications | |
|---|---|
| Product Description | WD StorChoice Gold - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
| Designed For | P/N: 1ES0110 |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: 4 h - availability: 12 hours a day (5:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: 1ES0110 |