Technical support - for Mediant Server Edition / Virtual Edition Session Border Controller Low Capacity - upgrade license - up to 250 sessions - redundant - phone consulting - 1 year - 24x7
| Main Specifications | |
|---|---|
| Product Description | AudioCodes Customer Technical Support 24x7 Program - technical support - for Mediant Server Edition / Virtual Edition Session Border Controller Low Capacity - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Mediant Server Edition / Virtual Edition Session Border Controller Low Capacity |
| License Type | Upgrade license |
| License Qty | Up to 250 sessions |
| Licensing Details | Redundant |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Mediant Server Edition / Virtual Edition Session Border Controller Low Capacity |
| Installation Type | Locally installed |
| License Type | Upgrade license |
| License Qty | Up to 250 sessions |
| Licensing Details | Redundant |
| Details | |
| Service & Support | Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent ¦ Phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |