Technical support (renewal) - for WatchGuard Firebox Cloud Medium - phone consulting - 1 year - 24x7
| Main Specifications | |
|---|---|
| Product Description | WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Medium - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | WatchGuard Firebox Cloud Medium |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | WatchGuard Firebox Cloud Medium |
| Installation Type | Locally installed |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ E-mail notification - 1 year ¦ E-mail consulting - 1 year |